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Insights & Reporting

Every conversation becomes a signal.

Recordings, transcripts, AI evaluations, and dashboards — so you know what customers ask, how your agents perform, and where revenue is leaking. Delivered daily, not discovered quarterly.

100% Calls Recorded & Transcribed
1-5 AI Grade per Call
Daily Digest to Your Inbox
Live Slack Alerts

From call log to operating system.

The reporting layer under every Atty agent.

Full call records

Recording, transcript, and an AI-written summary for every conversation — searchable and shareable via secure links.

AI call evaluation

Every call graded for score, sentiment, and goal completion, with needs-review flags so you audit the 5% that matter.

Structured extraction

Outcome, urgency, callback requests, contact details, and your intake fields — pulled from the conversation into data.

Recaps & daily digest

A per-call recap by email or SMS the moment it ends, and a once-a-day summary of everything that happened.

Slack alerts

Call evaluations and integration issues posted where your team already lives.

Automation triggers

Call outcomes fire your Make.com or n8n scenarios — a detected "ready to buy" can open a deal before anyone listens to the tape.

Compounding

The longer it runs, the smarter it gets.

01

Analytics that answer questions

Call counts, durations, trends, and a dashboard overview — plus a lead pipeline that links every lead back to the calls that created it.

  • Call volume & duration timeseries
  • Lead statuses from intake to converted
  • Every lead traceable to its conversations

02

Quality you can supervise

Evaluations surface the calls that need a human ear; secure links make sharing one click, with access that expires.

  • Needs-review flags
  • Tokenized, time-limited call links
  • Satisfaction ratings from callers

03

Feedback that improves the agent

What Insights finds, our team feeds back into your scripts and prompts — performance improves without a new project.

  • Included in every engagement
  • No extra SOW for tuning

Frequently asked questions

Where do recordings and transcripts live?

In your portal, attached to each call record, with secure tokenized links when you need to share one outside the team.

Can I get alerts without logging in?

Yes — per-call recaps by email or SMS, a daily digest, and Slack alerts for evaluations and issues.

Can call outcomes drive my other tools?

Yes. Outcome-based triggers fire Make.com and n8n scenarios, and webhooks put call data anywhere you need it.

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Ready to put agents to work?

See Insights live on a quick demo.