Two-way SMS conversations
The agent's number is A2P-enrolled, so it can text callers and hold real conversations — not just fire notifications.
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Text Agent
Two-way texting that remembers every call.
Your agent's own number is fully SMS-enrolled — so conversations continue by text with the same context, the same knowledge, and the same manners. WhatsApp is next on the same thread.
2-way
SMS Conversations
1
Number for Voice + Text
100%
Messages Logged
STOP
Consent Enforced
The conversation doesn't end when the call does.
Same agent, same memory — different channel.
Remembers the call
When an SMS thread starts, the agent recalls the caller's previous call summaries. No "who is this?" moments.
Post-call invite
After a call, a one-time welcome text invites the caller to continue over SMS whenever it suits them.
Intake by text
Follow-up form links collect the details a call shouldn't hold up — insurance, email, documents — after booking.
Consent-gated
Nothing sends without registration and notification consent; STOP is honored everywhere, instantly.
Fully audited
Every outbound message is logged by type, so you always know what was sent, to whom, and why.
Where it fits
Texting is where customers actually answer.
01
Booking links that close
Mid-call or after it, the agent texts a self-booking link — the caller taps, picks a slot, done.
- In-call SMS with booking links
- Confirmation and reminder texts
- Reschedules handled in-thread
02
One thread, every channel
Voice and text share one history. Your customer never repeats themselves; your team sees one conversation.
- Cross-channel context recall
- Everything in the same call record
- Same knowledge base as the voice agent
03
WhatsApp on the roadmap
The same two-way conversations are coming to WhatsApp for customers who live there — same number strategy, same memory.
- Built on the same agent brain
- Ask us about early access
Frequently asked questions
Is this the same number customers call?
Yes — the agent’s own number is enrolled for SMS, so calling and texting reach the same assistant with the same memory.
Do you support WhatsApp today?
WhatsApp conversations are on the near-term roadmap and built on the same agent. Talk to us about early access if it’s a priority for your customers.
How is consent handled?
Sends are blocked unless registration and notification-consent flags are set, and STOP suppresses all future messages automatically.
Ready to put agents to work?
See Text Agent live on a quick demo.