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Outbound Agent

The calls your team never has to make.

Speed-to-lead callbacks, appointment reminders, and follow-ups — placed automatically, retried intelligently, and logged like every other conversation.

24h + 1h Reminder Cadence
Fewer No-Shows
Auto Retries & Rescheduling
100% Opt-Out Compliant

Proactive, not just reactive.

The same voice your inbound callers hear, now dialing out.

Scheduled outbound calls

Have the agent call a contact at a set time with a stated purpose — a quote follow-up, a reactivation, a callback you promised.

Voice appointment reminders

Clients get a courtesy call 24 hours and 1 hour before their appointment, in your name.

Voicemail-aware

Reaches voicemail? It leaves your business name and the appointment time — not dead air.

SMS fallback

When a voice reminder can't connect, a text reminder goes out instead, so nothing slips.

Reschedule sync

Move the booking and the reminders move with it; cancel it and they stop.

Do-not-call built in

Voice opt-outs and SMS STOP are honored across every future dispatch, automatically.

Why it matters

Follow-up is where revenue leaks.

01

Reminders that cut no-shows

A courtesy call the day before and a nudge an hour out — the cheapest revenue you'll ever recover.

  • 24h and 1h voice reminders
  • SMS reminders as backup
  • Voicemail messages that actually inform

02

Speed-to-lead that wins the job

The business that responds first wins. New leads get called back while your competitors are still checking voicemail.

  • Callbacks placed automatically
  • Retries under concurrency limits
  • Every attempt logged

03

Test it before you trust it

Fire an ad-hoc test call or reminder from the portal any time — hear exactly what your customers will hear.

  • One-click test calls
  • Full recordings of every outbound attempt

Frequently asked questions

Is outbound calling compliant?

Opt-outs are enforced automatically: a voice opt-out or an SMS STOP suppresses every future call and text to that contact. Consent flags gate sends before they happen.

What does the agent say?

Reminders follow a courteous, configurable script in your business name; scheduled calls state the purpose you set. You can hear any of it first with a test call.

What if the line is busy?

Failed attempts retry automatically under concurrency limits you control, and fall back to SMS where that makes sense.

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Ready to put agents to work?

See Outbound Agent live on a quick demo.