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Retail & E-commerce

AI Answering Service for Retail & E-commerce

atty is your always-on sales and support line across voice and chat — answering product questions, quoting, taking orders, and handling post-purchase issues so no sale slips away.

24/7 Sales & Support
3x Faster Response
<1s Answer Time
25% More Converted Inquiries

Why Retail & E-commerce Businesses Choose atty

Purpose-built for the way you actually work.

Voice + Chat Commerce

One agent handles product questions, quotes, and orders across phone and chat.

Order & Status Handling

Where-is-my-order and returns questions are answered instantly, day or night.

Pre-Sale Guidance

atty answers sizing, availability, and fit questions that turn browsers into buyers.

Post-Purchase Support

Returns, exchanges, and issues are captured and routed so support never bottlenecks.

Calls atty Handles for You

Trained on your services, with the intake your team needs on every call.

Pre-Sale Product Questions

Turn questions into orders with instant answers.

What atty captures on the call or chat:
Product of interest
Sizing or spec questions
Availability
Preferred purchase method

Order Status & Tracking

Handle WISMO instantly.

What atty captures on the call or chat:
Order number
Email on file
Nature of the question
Preferred update method

Returns & Exchanges

Capture return details and route to support.

What atty captures on the call or chat:
Order number
Item & reason
Refund or exchange
Best contact method
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Ready to Never Miss Another Call?

See how atty answers, qualifies, and books — live, on a quick demo.

What our clients say